Zagat Cruise Lines Survey

Here are the results of Zagat’s first Cruise Line survey covering 22 major cruise lines. (Published 24NOV09)

Top Rated Large Ships

Most Popular

  • Royal Caribbean

Top Dining

  1. Cunard Line
  2. Celebrity Cruises
  3. Disney Cruise Line

Top Overall

  1. Cunard Line
  2. Disney Cruise Line
  3. Celebrity Cruises
Top Rated Mid-Size Ships

Most Popular

  • Crystal Cruises

Top Dining

  1. Yachts of Seabourn
  2. Crystal Cruises
  3. Silversea Cruises

Top Overall

  1. Regent Seven Seas Cruises
  2. Crystal Cruises
  3. Yachts of Seabourn
Top Rated Small Ships

Most Popular

  • Windstar Cruises

Top Dining

  1. SeaDream Yacht Club
  2. Windstar Cruises
  3. Uniworld River Cruises

Top Overall

  1. SeaDream Yacht Club
  2. Lindblad Expeditions
  3. Windstar Cruises

* Ship sizes are defined by the number of passengers on most ships in the cruise line. Large Ships = Over 1,500 passengers; Mid-Size Ships = 200 to 1,500 passengers; Small Ships = Less than 200 passengers

* Top Overall is the average of each cruise line’s ratings for Rooms, Service, Dining, Facilities and Activities.

More Rankings amongst Large Ships

Top Nightlife

  1. Disney Cruise Line
  2. Royal Caribbean
  3. Cunard Line

Top Onboard Shopping

  1. Cunard Line
  2. Disney Cruise Line
  3. Royal Caribbean

Top Live Entertainment

  1. Disney Cruise Line
  2. Cunard Line
  3. Royal Caribbean

Top Spa Services

  1. Cunard Line
  2. Disney Cruise Line
  3. Celebrity Cruises

Most Appropriate for Families

  1. Disney Cruise Line
  2. Royal Caribbean
  3. Carnival Cruise Lines

Most Appropriate for Singles

  1. Carnival Cruise Lines
  2. Royal Caribbean
  3. Norwegian Cruise Line

Top Excursions

  1. Princess Cruises
  2. Celebrity Cruises
  3. Cunard Line

Most Appropriate for Romantic/Honeymoon Cruises

  1. Cunard Line
  2. Celebrity Cruises
  3. Princess Cruises

Most Appropriate for Budget Cruises

  1. Carnival Cruise Lines
  2. Costa Cruises
  3. Norwegian Cruise Line